Unified Chat Console

Unified Chat Console

Unified Chat Console

We bring all your patient messages into one easy to use inbox so you never miss a question, reply or booking opportunity.

Managing multiple channels like WhatsApp, email, website chat, Instagram and Facebook can feel messy and unmanageable. Important messages get missed and patient responses are delayed. We connect all your communication into a single chat dashboard so you or your team can reply faster, stay organised and build better relationships with every patient who reaches out.

How We Deliver It

How We Deliver It

Set up your chat console and connect messaging platforms

Set up your chat console and connect messaging platforms

Bring WhatsApp, email, website and social inboxes into one place

Bring WhatsApp, email, website and social inboxes into one place

Create templates for quick replies and common questions

Create templates for quick replies and common questions

Train your team to use the inbox effectively

Train your team to use the inbox effectively

Monitor open conversations and response times

Monitor open conversations and response times

what we cover

Integration with WhatsApp, email, website chat, Instagram and Facebook

Unified dashboard for all patient messages

Read and reply permissions for team members

Quick reply tools and response tracking

Optional AI chatbot integration for after hours

Homepage and main service pages

Contact, about, and location pages

Booking integration and lead capture forms

Clean visual layout with space and flow

SEO ready foundation and structure

what we cover

what you can expect

Faster response times and fewer missed conversations

Better organisation for your front desk or team

Stronger patient satisfaction through timely replies

A smoother, less stressful way to manage messages

WHAT YOU CAN EXPECT

A modern and trustworthy website that represents your practice

Higher engagement and more conversions from new visitors

Clearer messaging and stronger user journey

A platform that supports ongoing marketing campaigns

FREQUENTLY ASKED QUESTION

Can I use this on my phone and computer?

Do I need to give access to my personal accounts?

Will this show messages from all platforms in real time?

Can my team respond to patients directly?

Will this help reduce response delays during busy hours?

Can I use this on my phone and computer?

Do I need to give access to my personal accounts?

Will this show messages from all platforms in real time?

Can my team respond to patients directly?

Will this help reduce response delays during busy hours?

Can I use this on my phone and computer?

Do I need to give access to my personal accounts?

Will this show messages from all platforms in real time?

Can my team respond to patients directly?

Will this help reduce response delays during busy hours?